12.8.2023

Empower Your Family Office with SmartRecords

This white paper begins to detail how iPaladin has brought family office management into a new era utilizing their patented SmartRecords technology.

Embracing a New Era of Family Office Management

In the face of escalating costs, increasing complexities, and intensifying risks in family office management, a shift from reactive, fragmented task management to a comprehensive, proactive business operating system is essential. A system that streamlines daily operations and organizes data and information effectively to allow for more intelligent, quick decision-making is critical in today’s market. iPaladin represents this strategic evolution, offering cost and risk mitigation, empowering staff, and ensuring that every action aligns with the family’s long-term goals and compliance requirements.

A Dynamic New Way to Work: Services SmartRecords

iPaladin’s SmartRecords system leverages blockchain methodologies at its core, ensuring accuracy in data management, process execution, and record-keeping for the daily operation of a family office.

Services SmartRecords, are powered by over 150 customizable templates crafted by family office professionals. These templates expedite the initial implementation, transitioning manual and tacit tasks into efficient digital workflows. For future initiatives, they allow teams to concentrate on the deal itself, free from distributions of data and process management.

iPaladin offers three SmartRecord types to revolutionize your family office operations.

  1. Compliance SmartRecords - Optimize recurring workflows, normalizing about 70% of family office work.
  2. Task SmartRecords - Handle one-off responsibilities or requests, normalizing about 30% of family office work.
  3. Event SmartRecords - Aid in scheduling, pre-meeting notices, meeting decisions and records.

These three types of SmartRecords work together, linking cross-functional roles and chronicling all collaborative interactions for simpler, more efficient management of complex operations. SmartRecords can even be interconnected across companies and trusts for tasks involving multiple entities, ensuring clear context and thorough documentation.

SmartRecords in Action

If a Compliance SmartRecord alerts you that it’s time to process a recurring beneficiary distribution and a cash shortfall is detected.A staff member can quickly link a Task SmartRecord predesigned for “raising cash”, enabling approvers to understand the context instantly and make decisions quickly. These interconnected records make complex information understandable and significantly ease team workload.

iPaladin’s suite of over 150 pre-built templates withinSmartRecords turns contracts, agreements, business plans, investment memos, and policies into clear, actionable processes. Covering everything from investment management to tax compliance, legal responsibilities, and family governance, these templates provide complete operational coverage. Designed as interactive guides, they ensure adherence to best practices without limiting flexibility for unique family offices. Automated steps and date offsets for each role keep your operations on track, providing a flexible starting point for everyday and unique tasks and ensuring that every aspect of your family office’s workflow is well-managed.

A Day in the Life Using Service SmartRecords

Service SmartRecords by iPaladin revolutionize daily operations. When team members access their Dashboard, they find their responsibilities/tasks clearly outlined, with all related information organized and interlinked. SmartRecords ensures that each ‘task’ is integrated with the necessary communication, scheduling, and document management details, which helps the team maintain focus and efficiency while eliminating the need to work across different systems.

As staff members complete their tasks, the ServiceSmartRecord automatically updates and notifies the next responsible team member that it’s time to act. Completed work is documented, eliminating the need for manual updates after each step.

This means the next team member can immediately comprehend and move the project along without backtracking for information. Once all steps are completed in the defined process, everything – documents, comments, actions etc – are automatically linked and archived, providing a comprehensive view of office operations.

At the heart of iPaladin’s design is a commitment to efficiency, compliance, records management, and transparency. Service SmartRecords are flexible enough to meet specific needs and robust enough to serve as the backbone for managing your family office operations. With iPaladin, you’re not just managing wealth; you’re digitally governing the entire lifecycle of your family’s wealth.

Welcome to a New Era

With iPaladin as your guide, step confidently into a future of family office management that’s not just organized and efficient but also transparent and aligned with your goals. Welcome to a new standard of excellence in managing generational wealth. Below are just a few things you can anticipate when you embrace this new era of family office management and utilize iPaladin as your core operating system.

Proven Results, Simplified Management

iPaladin’s decade-long track record speaks for itself. We’ve reduced the time spent on information searches and task progression from 22 to just 7 hours a week, marking a transformational 38% leap in overall effectiveness.

Seamless Transition

Adopting new systems can seem overwhelming yet iPaladin makes it straightforward and secure. Our intuitive design, coupled with ServiceSmartRecords, allow you to move beyond manual list management and disjointed documentation.iPaladin seamlessly integrates every task, decision, and piece of information, enhancing control and governance across your family office operations.

Fostering Active Governance

The move from theoretical governance to its practical application is critical. iPaladin offers more than a new workflow; it introduces a more thoughtful, more strategic way to run a family office. With every click, every decision, every well-orchestrated move, you're not just managing a family office; you're crafting a legacy.

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"iPaladin is way more than a project management software. It really has changed everything for the better."

2022, Brad S., MFO Founder/CEO

"When we started using iPaladin we actually found a handful of errors that the previous teams didn't catch."

2022, Susan L., Principal Accounting Advisor

"Our team loves the way the system is designed. It's really simple and not overly decorative, it's straightforward and familiar."

2021, Tebbi P., SFO Office Leader

"iPaladin is way more than a project management software. It really has changed everything for the better."

2019, Scott W. SFO Executive

"iPaladin has helped us automate our everyday work and we've gained about 30-40% more time because everyone is on the same page from the beginning."

2021, James K., Partner MFO Business Leader